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Webpage https://gph.ge Confidentiality Policy

Effective date: 16.06.2025

We believe that the webpage https://gph.ge has an obligation to maintain your confidentiality in internet space. We treat the protection of data provided by you with great care. The confidentiality policy of our webpage is in full compliance with the law of Georgia on “personal data protection”. The purposes for which your data is collected include: improvement of our service, communication with the webpage visitors, processing user data for the online sales purposes, providing information requested by the user, providing services related to webpage specifics and performing other activities listed below in relation to the services provided or to be provided.

Who we are:

We are entity responsible for personal data processing – Georgia Palace Hotel and Spa LLC (IC no:447000584), Tel: 995322242400.

Data Subject:

Any user of the webpage.

Personal Data Storage and Processing

We process your personal data on the basis/with the purpose of concluding a transaction in response to your own request, providing you with service, carrying out direct marketing to you. Your personal data is collected and processed through our webpage in order to provide you with the services (for ensuring and improving the webpage functional) or based on your voluntary consent. Webpage may process the following data: name and last name, identification number, e-mail address, telephone number, information about the amount of payment, property details (room details), usage data, cookie files. You may refrain from providing your personal identification details at any time by not entering your data in the forms or fields provided at our webpage and not using the available personalized services. In such cases, you may choose other means of communication with us, such as personal visit, telephone calls or informational e-mail. Your personal data is collected and processed in compliance with the Georgian legislation. 


Data Storage, Modification and Removal

Any user who shares their data with https://gph.ge, has a right to demand its modification or removal, and is also entitled to cancel the data processing agreement. Your personal data is stored with us for the duration of registration, and your data will be removed immediately upon the satisfaction of your request on the cancellation of registration / account deactivation.

We may transfer/share your data with the third party only in the following events:

  1. With the service providers: we may share your personal data with the third parties - service providers - to help us operate and improve the webpage. 
  2. For legal requirements: If required by law or by relevant government authorities, in response to their lawful request.
  3. With your consent: We may share your personal data with other parties with your consent.


Processing Technical Data of the Visit

Records of your IP address, time of visit, browser settings, operating system and other technical information may be accessed when you log in to https://gph.ge.


Processing Cookie Files 

We use cookie files to correctly display the webpage content and convenient browsing through https://gph.ge. These are small files stored in your device. They help the webpage in remembering information about you, for example, your preferred language of browsing the webpage and the sites that you have already accessed. This information will be useful for your next visit. Cookie files make browsing the webpage more convenient. You can set your browser to accept or block cookies. The inability to accept cookies may impair the functionality of the webpage.


Personal Data Processing by Other Servers

This webpage uses third-party online services that collect data independently of us. The data collected by these services may be provided to other services of these organizations. They may use the data to personalize advertising for their own advertising networks. You can review the user agreements of these organizations on their websites. You can also opt out of their collection of your personal data. We do not transfer personal data to other organizations or services that are not covered by this confidentiality agreement. As an exception, the collected data may be provided to government authorities that are authorized to request such information at a lawful request.


Links to other Websites

Our webpage https://gph.ge may contain links to other websites that are not under our control. We bear no responsibility for the content of those websites. We recommend that you review the confidentiality policy of all websites you visit, if such policies exist.


Data Security

We implement technical and organizational security measures to maintain the security of your personal data. Although we take measures to protect your personal data, we cannot guarantee its absolute security, therefore please note that the computer you use must be adequately protected from harmful software and computer viruses. You bear responsibility over this part of personal data protection. 

We implement the following organizational and technical measures to protect your personal data:

  1. Logging - We use these security measures to record all actions and interactions you take with our system.
  2. Role-based access - Only authorized personnel can access your personal data, based on their competence.
  3. Data minimization – we only collect and process personal data that is necessary for offering our services to you.
  4. Firewalls - We use advanced firewall technologies to create a barrier between our internal networks and potential external threats. Firewalls prevent unauthorized access and cyberattacks.

Your Rights

You are entitled to:

  • Receive information on data processing.
  • Review and receive a copy of the data.
  • Access and request the update/filling in your personal data.
  • Request removal or destruction of your personal data.
  • Request termination of processing of your personal data.
  • Withdraw your consent at any time when we process your personal data based on your consent.
  • The right to appeal.

In the event of our violation of your (data subject) rights under the Law of Georgia on Personal Data Protection and the rules established by this law, you have the right to appeal to the Personal Data Protection Service or to the court.

You have a right to request the Personal Data Protection Service to take the decision on blocking your data until a decision is drawn concerning the completion of review of your application.

You have the right to appeal the decision of the Personal Data Protection Service at the Court in accordance with the terms and conditions provided for by the Georgian legislation.


Changes in the Confidentiality Policy

From time to time, we may update the Privacy Policy of our webpage https://gph.ge. We will notify you of any changes to the Privacy Policy by posting the new Privacy Policy on this webpage and by updating the "Effective Date" at the top of the Privacy Policy. We monitor any changes in the legislation related to personal data in Georgia.

Feedback and Final Clauses

For any questions regarding the Privacy Policy, you can contact our webpage administration at: +995322242400. You will not be able to use the services of https://gph.ge if you don’t agree with the Confidentiality Policy. In such case you should avoid visiting our webpage, in order to protect your own interests, which is beyond our control.

Our Personal Data Protection Officer is LLC “Labor Safety Management Group”, Tel: 577 20 87 87.